Bilingual RN Care Manager / Patient Education Specialist

Wheeler Clinic

Job Description


The RN Care Manager/Patient Education Specialist oversees the development of community health promotion and education services which encourage and support healthy living concepts to motivate patients to adopt healthy behaviors and promote self-management of their health and wellness. The RN Care Manager/Patient Education Specialist also provides education and support to patients with chronic medical conditions, including diabetes, cardiovascular, obesity, HIV/AIDS and other chronic diseases accessing care at the Health and Wellness Centers. In partnership with the patient and medical staff, the RN Care Manager/Patient Education Specialist develops a care plan that is the right fit for the patient's condition(s) to ensure needed access to medical, behavioral, and dental services and education/supports on self-management of medical condition(s). Further, the RN Care Manager/Patient Education Specialist works collaboratively with Community Outreach Workers to provide education, outreach and support to the community as well as patients served. 


Wheeler provides equitable access to innovative care that improves health, recovery and growth at all stages of life.


Wheeler Clinic offers access to a comprehensive array of benefits, including:

For Good Health

·         Anthem Medical, Prescription, Dental and Vision insurance

·         Health Savings Account (HSA), with company contribution of up to $1,000 per year

·         Wellness Programs

·         Free annual flu shots

For a Secure Future

·         Company paid Life and AD&D insurance

·         Company paid long-term disability insurance

For Retirement

·         403(b) Plan, with clinic contributions for eligible employees

For Career Advancement

·         Education Reimbursement Program

·         Training and development opportunities

For Work Life Balance

·         Generous paid time off, including vacation, sick and personal leave

·         Employee Assistance Program (EAP)- Free and confidential counseling

·         Employee discounts at local spa and on cell phone services


Provides care management services to patients with complex health care needs who present to the Health/Wellness Centers for care.

Develops, in consultation with the patient and the Medical staff, a comprehensive, person-centered care self-management plan that includes all medical, behavioral health, and dental relevant information.

Provides health education and wellness interventions specific to patients' chronic condition(s);

Educates patients and/or family members on the importance of preventative and wellness/health-promoting lifestyle interventions, such as immunizations, promotion of health screenings, smoking prevention and cessation, nutritional counseling, obesity reduction and prevention, increasing physical activity, substance use prevention/early intervention and harm reduction and promoting independence and skills development related to disease self-management and self-administration of medications.

Identifies and/or develops education and supportive interventions to increase patients' skills and confidence in managing their health, including regular assessment of progress and setbacks, goal setting, and problem-solving support.

Plans and participates, in collaboration with Community Outreach Workers, in community health fairs, events, and programs to provide education, outreach and support to manage health.

Participates with regular staff meetings focused on coordinating care within an interdisciplinary team, providing the team updates on patients' progress in care.

Engages patients in health and wellness related life skill development and activities.

Must be able to pass a respirator fit test at time of hire and on an annual basis.

Performs job responsibilities consistent with standards for best practice nursing, including excellent communication with all providers to ensure the delivery of high quality care.

Follow-up with external medical providers when barriers to care are identified.

Wheeler Clinic is an EO Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class. Affirmative-Action Equal Opportunity Employer.


Job Requirements


Nursing degree from an accredited nursing school plus 3 years of progressively responsible experience providing nursing services to adults from diverse economic and cultural backgrounds, as well as exceptional communication, interpersonal and organizational skills are required. Experience with care management in primary care settings is preferred. Bi-lingual English/Spanish speaking required.


Licensure Requirements for Clinical Positions

Credential(s) Required: Licensed as a Registered Nurse.

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