Civic Engagement in the 21st Century


credit: Dreamstime

21st century technology has opened many doors in increasing the level of engagement between citizens and local governments.

Cities are now embracing technology to get citizen feedback. Typically, online portals are being used by citizens to raise concerns and share their thoughts on the issues surrounding their communities. Mobile technology apps are being implemented throughout the country.


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Swansea-based social enterprise, XL Wales, has received a cash boost to improve its digital services through ICT resources and infrastructure.




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