Consulting Services
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HandsNet
Information Consulting and Knowledge-Management Services
Advances in information technology tools are changing the way that individuals
access information and the way that organizations operate, collaborate and
partner to accomplish mutual goals. The "Information Age" is not
only about "dot-coms," but is fundamentally about how information
and organizations are structured. HandsNet offers consulting services to
organizations planning to take advantage of these evolving information technology
trends.
A study by the Pew Partnership, "Coming
of Age in the Information Age," found that non-profit organizations
in general are behind the technology curve when it comes to integrating
a "knowledge-management process into their organizational culture."
Other findings included: "Most non-profits know they should be learning
more and thus are missing out on important information for their organizations;"
and "non-profits see a role for a knowledge broker;" and, "non-profits
are hungry for the 'real story.' They want to hear about the struggles,
failures, obstacles and barriers other faced."
The goal of the HandsNet's Information Consulting and Knowledge-Management
Services are to identify, define, make recommendations about, plan and implement:
- the use of information technology
to strategically increase capacity for non-profit services;
- assessment of the potential
for collaborative work, using information technology tools, between
selected non-profit organizations; and
- implementation of a suite
of information organizing and knowledge-management tools and services.
HandsNet consulting and implementation services can include:
- Assessing the strategies,
target markets, organizational structure and information technology
capacity of selected organizations;
- Analyzing the opportunities
and the benefits that these organizations might achieve through a greater
degree of collaboration;
- Identifying the role that
technology can play in facilitating collaborations between organizations;
- Recommending and planning
for a suite of information organizing services;
- Implementing information
organizing and knowledge-management services.
Specific Information Consulting Services
Assessment
- identify strategy for organizational
objectives and target markets
- identify people, organizational
structure and culture of organization, including size and scope of the
organization, hierarchical structure, and participatory or command and
control style of management
- identify processes, systems
and technology for internal and external communications mechanisms,
technical infrastructure and staff technical capacity
Data collection
- request information from
Executive Directors, technology staff, program staff, and when appropriate
program participants
Analysis of data
- assessment of internal collaboration
readiness
- assessment of external collaborative
capacity
- benefits-cost analysis of
use of information technology tools
Recommendations and planning
- make recommendations about
how organizations could benefit from use of information technology and
a more collaborative process
- offer implementation plans
for using information technology to improve the knowledge-management
process
Specific Knowledge-Management Implementation Services
Information organizing services
- Topic development services
- Current news gathering and
presentation services for chosen topics
- News clipping services for
specific topics
- Addition of technical infrastructure
Discussion management
- Outreach to targeted audience
- Professional agenda development
and moderation of selected topics
- Technical support
Training for efficient use
of information technology
- Internet Basics
- Searching Effectively Online
- Professional Discussions
Online
- 7 Habits of Web Savvy Leaders
- Web Site Design
HandsNet History
HandsNet has worked since 1987 to make online collaboration and information
sharing a reality for organizations by building one of the most widely
respected online communities. HandsNet is unique in that it is the only
national non-profit organization providing Web-based information and training
to help human service professionals strengthen programs and policy work
to foster cross-sector collaboration. Since its inception, HandsNet has
brought over 10,000 organizations and 50,000 people online.
For more information contact info@handsnet.org.
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